Transforming Service Delivery through 
Data, Innovation & Excellence

Introducing Velocity:

Our proprietary, comprehensive operations and information platform, designed to meet each client’s unique cleaning and security needs. 

From customised service level agreements and delivery specifications to detailed, data-driven cleaning plans, RAMS and audits; Velocity provides our clients and teams with real-time support to deliver exceptional service. Velocity optimises team efficiency and helps our management team maintain exceptional quality standards. Area managers and site teams use it to deliver on performance commitments in real-time, meeting work tasks and facilitating seamless reporting.

Delivering for our clients

Velocity optimises team efficiency and helps our management team maintain exceptional quality standards. Area managers and site teams use it to deliver on performance commitments in real-time, meeting work tasks and facilitating seamless reporting.

Justin MooreJustin Moore
quote
Velocity has transformed service delivery, introducing a level of transparency and data capture our clients and team appreciate. It adds agility that paper scheduling can’t match.

Justin Moore

Chief Technology Officer
justin.moore@excellerateservices.com
quote
Velocity has transformed service delivery, introducing a level of transparency and data capture our clients and team appreciate. It adds agility that paper scheduling can’t match.

Justin Moore

Chief Technology Officer
justin.moore@excellerateservices.com

Delivering for our teams

Velocity is central to our team engagement, handling everything from onboarding new team members and completing right-to-work checks, to linking our teams in with our employee assistance programs. Our use of the system makes sure new employees feel right at home from day one.
Sarah NewlandSarah Newland
quote
Velocity streamlines our induction process and empowers our team to self-serve many tasks quickly and easily. It’s especially beneficial for our lone workers, offering real-time messaging with our 24/7 Hub team

Sarah Newland

Group Head of People Services
sarah.newland@excellerateservices.com
quote
Velocity streamlines our induction process and empowers our team to self-serve many tasks quickly and easily. It’s especially beneficial for our lone workers, offering real-time messaging with our 24/7 Hub team

Sarah Newland

Group Head of People Services
sarah.newland@excellerateservices.com
 
From arrival to the end of a shift, Velocity guides, records, audits, and reports on service delivery for every team member. With its AI capabilities, Velocity also helps our teams ensure that we deliver the correct clean every time.

 
Euan R.Euan R.
quote
Velocity simplifies my job. I can work through assigned tasks, report equipment or building issues, and provide photo evidence of completed work—all from my phone.

Euan R.

Cleaning Operative
quote
Velocity simplifies my job. I can work through assigned tasks, report equipment or building issues, and provide photo evidence of completed work—all from my phone.

Euan R.

Cleaning Operative

    Contact Us

    Excellerate Services Logo

    UK GROUP HQ

    65 Leonard Street
    London
    EC2A 4QS

    0127 726 8899
    0127 726 8899

    OPERATIONS HUB

    7 Waterside Court
    Galleon Boulevard
    Crossways Business Park
    Dartford
    Kent
    DA2 6NX

    PERFORMANCE CENTRE

    Studio 5004
    Abbey Mill Business Centre
    Paisley
    PA1 1JS

    REPUBLIC OF IRELAND

    Block 3, Harcourt Centre
    Saint Kevin's
    Dublin 2

    © 2024 Excellerate Services UK Limited
    Company Registration Number: 02770135 | VAT Registration Number: GB625622450
    Company Registration Number: 02770135
    VAT Registration Number: GB625622450
    Cookie Policy

    Use of Cookies on our website

    We use cookies to collect information to store your online preference. Cookies are small pieces of information sent by a web server to a web browser which allows the server to uniquely identify the browser on each page. You can learn more about cookies and how to disable/enable them here.

    We do or will use the following types of cookies on our website:

    Strictly Necessary Cookies

    These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details cannot be provided.

    Performance Cookies

    These cookies collect anonymous information on how people use our website. For example, we use Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

    Functionality Cookies

    These cookies remember choices you make such as the country you visit our website from, language and search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

    Targeting Cookies or Advertising Cookies

    These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third party advertising networks. They remember the websites you visit and that information is shared with other parties such as advertisers.

    Social Media Cookies

    These cookies allow you to share what you've been doing on the website on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.

    If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to do so.